Question 1

How much does a PaxBespoke wardrobe cost?

Accepted Answer

Every project is quoted individually. The price depends on the size of the wardrobe, the layout, the collection, and the doors and finishes you choose. You'll get a clear quote after your free consultation, no obligation, and no work begins until you approve it. See our collections to learn more, or book a free consultation to discuss your project.

Question 2

Are there any hidden costs?

Accepted Answer

No. The quote we give you is the price you pay. It includes all the units, your chosen doors and finishes, and installation. The only exception is if you request changes after the quote is agreed, and we'll always confirm any cost implications before proceeding.

Question 3

What's the difference between the PAX Collection and the Bespoke Collection?

Accepted Answer

Both are built the same way: PAX frames, IKEA interiors, customised to your room and finished built-in by us. Design consultation, supply of everything, professional fitting, clean-up and a finish with fillers, skirting, coving or cornice are included either way. What you choose is the doors and fronts. The PAX Collection uses the IKEA range. In the Bespoke Collection they are made to order, spray-painted in any colour or vinyl-wrapped, in the style you want. Our customisation and finishing options apply to both, wherever they are technically suitable for your room.

Question 4

Do I need to buy the IKEA PAX units myself?

Accepted Answer

No. We supply everything in both collections, frames, doors, interiors, trims and all fitting materials. It is all included in your quote, so there is nothing for you to order or collect.

Question 5

Do you offer finance or payment plans?

Accepted Answer

A deposit is required to secure your fitting slot, with the balance due on completion. We're exploring finance options, get in touch if this is important to you.

Question 6

Do I need exact measurements before the consultation?

Accepted Answer

No. Rough measurements are absolutely fine for the initial consultation. When you book, we ask for the rough width and height of the space and two photos of it, so your designer can prepare. Phone photos are perfect, and your designer confirms the measurements with you before anything is ordered.

Question 7

Will you come to measure my space?

Accepted Answer

Not usually. Most projects are designed and quoted from your photos and measurements, confirmed on the video call, and your designer checks every figure with you before anything is ordered. Where a space is complicated or has several rooms, your designer may suggest a home visit.

Question 8

What if my walls aren't straight or my ceiling is uneven?

Accepted Answer

Very common, and something we deal with regularly. Our installation team uses scribing techniques and custom fillers to ensure a seamless, built-in look regardless of your room's quirks.

Question 9

How long does installation take?

Accepted Answer

Typically 1–2 days on site, depending on the size of the wardrobe and the complexity of the space. This is scheduled after your consultation and design are finalised, we'll confirm the fitting date in your quote.

Question 10

What's the lead time from order to installation?

Accepted Answer

PAX Collection, around 2–4 weeks. Bespoke Collection, around 4–6 weeks, because the doors are made to order. Lead times depend on finish availability and our installation schedule. We'll give you a confirmed date when you approve your quote.

Question 11

Do I need to prepare the room?

Accepted Answer

We ask that the area where the wardrobe will be installed is clear of furniture and personal items. We'll protect your floors and surrounding surfaces during installation.

Question 12

Do you remove old wardrobes?

Accepted Answer

Yes, where needed. Old wardrobe removal and packaging removal are not included automatically. They are available where applicable and can be added to your project. Let us know during your consultation and we'll quote it and plan it into the fitting day.

Question 13

What happens if something goes wrong after installation?

Accepted Answer

We stand behind our work. Every installation comes with a 5-year guarantee, in both collections. If anything needs adjusting after installation, get in touch and we'll sort it. We also provide care guidance for your specific finishes.

Question 14

What happens during the consultation?

Accepted Answer

It's a video call of up to 1 hour. We look at your space and photos together, create a 3D design live on the call, and agree the layout, doors and finishes. We'll recommend the PAX Collection or the Bespoke Collection based on what you want. No hard sell, just honest guidance.

Question 15

Is the consultation really free?

Accepted Answer

Yes, completely free and no obligation. If you decide not to proceed, that's absolutely fine.

Question 16

Can I book a consultation if I'm not sure which collection I want?

Accepted Answer

Absolutely, that's one of the main reasons to book. We'll help you decide between the PAX Collection and the Bespoke Collection based on your space, style, and budget.

Question 17

What do I need to provide to get started?

Accepted Answer

A few photos of the space, rough measurements, and an idea of the look you want. If you're leaning towards the Bespoke Collection, tell us whether you prefer spray-painted or vinyl doors. That's it, your designer confirms the exact measurements with you before anything is ordered.

Question 18

Is the PAX Collection fully bespoke, made-to-order joinery?

Accepted Answer

No. The PAX Collection uses IKEA PAX frames and doors from the IKEA range, custom-fitted to your room with flush filler panels, trims and a skirting finish. If you want doors made to order in any colour, Bespoke is the better fit.

Question 19

Can I choose door styles and colours in the PAX Collection?

Accepted Answer

Yes, from the current IKEA PAX door range, with colour-matched trims. Made-to-order colours and styles are available in the Bespoke Collection.

Question 20

Will you cut and scribe to uneven walls/ceilings?

Accepted Answer

Yes, where needed. The PAX Collection includes the trims and custom fitting work required for a proper built-in finish.

Question 21

Can the PAX Collection handle angled ceilings, bulkheads, and tricky spaces?

Accepted Answer

Yes. Loft angle cuts, chimney breast integration, bulkheads, and alcoves are all standard project types. Wall-to-wall integration is available in both collections.

Question 22

How do you avoid losing storage to large infill panels or awkward angles?

Accepted Answer

We design the layout to maximise usable storage and refine proportions using custom fitting and finish options.

Question 23

Is the IKEA interior system still available in the PAX Collection?

Accepted Answer

Yes. You keep full access to the IKEA PAX interior system (drawers, organisers, trays, etc.), and it can be changed over time.

Question 24

Does the PAX Collection come with a home visit?

Accepted Answer

A home visit is not a standard step in either collection. Your designer suggests one only if your space calls for it.

Question 25

What is the main difference between the PAX Collection and the Bespoke Collection?

Accepted Answer

The doors and fronts, the part you actually see. In the Bespoke Collection they are made to order, spray-painted in any colour or vinyl-wrapped, in any style, and matched to your walls if you want. The frames, interiors, customisation and fitted finishing are the same on both, so you are choosing the look rather than a different standard of work.

Question 26

Is the Bespoke Collection fully bespoke?

Accepted Answer

The outside is. Doors and fronts are made to order and can be colour-matched to your walls. Inside, you keep the IKEA PAX interior system, so storage stays practical and easy to change.

Question 27

Can Bespoke Collection customers choose the door finish and style?

Accepted Answer

Yes. In the form, you choose spray-painted doors or vinyl doors, and can pick a door model in the Door Visualiser.

Question 28

Is the IKEA interior still available and changeable in the Bespoke Collection?

Accepted Answer

Yes. The IKEA PAX interior system (drawers, organisers, trays, etc.) remains fully available and can be changed over time.

Question 29

Can the Bespoke Collection be used for tricky spaces (angled ceilings, chimney breasts, bulkheads)?

Accepted Answer

Yes. Sloped ceilings, alcoves, chimney breasts and uneven walls are handled the same way in both collections, we adapt the frames and finish wall to wall. In the Bespoke Collection, the doors and fronts are also made to order to suit the space.

Question 30

Do you offer sliding doors?

Accepted Answer

Yes, in both collections where the space suits it. The PAX Collection uses sliding doors from the IKEA range. Bespoke Collection sliding doors are made to order, including floor-to-ceiling.

Frequently asked questions

Pricing & Options

Measuring & Preparation

Installation & Timelines

The Consultation

PAX Collection

Bespoke Collection

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